Delivery – All orders are carefully packed by our mask and glove wearing team. Where possible all items are packed and despatched using fully recyclable materials. When selecting your shipping please note the level of compensation provided by the carrier (we include this information in brackets next to each price on the shipping page).
Royal Mail First Class – (£5.47) aim to deliver your parcel in 1 working day of receipt. This service is only suitable for orders under £20.
Royal Mail First Class with Signature – (£6.47) aim to deliver your parcel in 1 working day of receipt and includes full online tracking.
Royal Mail Second Class with Signature – (£2.95) aim to deliver your parcel in 2 to 3 working days of receipt. This service is only suitable for orders under £20.
Royal Mail Second Class with Signature – (£4.10) aim to deliver your parcel in 2 to 3 working days of receipt and includes full online tracking.
Courier delivery – £6.00. All parcels are placed on a next day delivery service and, where possible, we always use a courier that provides a one hour delivery window. Please check your delivery for damage before signing. All damage must be reported within 24 hours of taking delivery. To report damage, email firstname.lastname@example.org including an image of the box and damaged item/s along with your order number.
This service excludes the following destinations: The Highlands & Islands of Scotland and Northern Ireland, Isle of Man and Isles of Scilly. Please contact us by email to order.
Direct Delivery by the Artisan General Store – £3.00. The following postcodes are covered by our in-house delivery team – SM and KT. Our delivery team will deliver at a convenient time and will call or text 30 minutes prior to making the delivery. Upon delivery, the goods will be unpacked for you (our colleague will also answer any questions you might have with regard the items).
Christmas Hamper Deliveries - Hamper prices include delivery by either our in-house team or our carbon neutral delivery partners.
Overseas Delivery - Please contact us and we will provide a quote.
In our on-going commitment to quality, hygiene and our focus on the environment, all in-house deliveries are made using the latest 18 plate KIA Niro Hybrids…officially the world’s most fuel-efficient vehicle (December 15, 2016 the Kia Niro officially received a Guiness World Record title for the lowest fuel consumption driving across the USA from coast to coast (hybrid car)).
If you have any questions around delivery, please email email@example.com